Frequently asked questions motorbike rental in Crete - FAQ

Frequently asked questions about motorcycle rental.

 

RESERVATIONS & RENTALS:

Is there a minimum rental period?

- A typical rental period is 7 days.

- For online bookings, the minimum rental period is 3 days (regarding: From Heraklion Airport - Heraklion City your hotel, and radius to Agios Nikolaos, including Amoudara, Agia Pelagia, Bali, Malia, Sissi, Milatos, Hersonissos, Analipsi, Koutouloufari, Anissaras, Gouves , Gournes, Kokkini Chani, Karteros,)

- For online bookings, the minimum rental period is 4-5 days depending on the model
(subject: Rethymnon city - Chania city and environs, Panormos, Georgioupolis, Kavros, Aptera, Kalyves, Platanias, Adelianos Kampos, Sfakaki, Stauromenos, Skaleta, Agia Marina, Agia Galini , Plakias, Matala, Ierapetra, Sitia, Elounda )

- When you walk into our rental station in Stalis the minimum rental period is one day. (morning from 8:30 a.m. to 8:00 p.m. in the evening). Please inquire about availability if necessary.

Can I change or cancel my reservation later?

Yes it is possible if there is a flight change or other personal reasons or illness. We try to adapt your change requests as best as possible. In the event of cancellation, different fees are due depending on the time – see our terms and conditions for more details.

A rebooking is possible without extra costs.

Are the mentioned motorcycles all available during my vacation period?

Although we own a large volume of motorcycles, there are often rental periods where we are quite fully booked.

We recommend booking in good time (especially for group bookings or models with high demand)

Last minute rentals are usually available but we cannot guarantee a specific model... and you have to make do with what is available.

Additional driver:

When renting a motorcycle there is only one driver. In the case of married couples it is possible to specify a second driver at no extra cost.

Please note: The vehicle may only be driven by the person who is entered as the driver in the rental agreement. If this does not happen, there is no insurance coverage.

What tank regulations are there?

The vehicle will be delivered to customers with a certain amount of fuel and you must return it with the same amount. Eurodriver is not responsible for fuel consumption. As an option it is possible to pay in advance for a full tank and bring it back fairly empty (please inquire...).

Until when is the motorcycle season?

The motorcycle season starts around March 20th and ends around November 22nd.

Things really get going from the beginning or mid-April to November 5th.

 

DRIVE LICENSE:

Which motorcycle license classes do you need for the rental?

AM: moped (we don't have this category in our range of models)

A1: Motorcycles up to 125 cm3

A2: Motorcycles up to 35 kW power

A: All motorcycles

B: All cars, quads-ATV and buggies

Please note that class B196 is not valid for driving class A1 two-wheelers (up to 125 cc) in Greece.

Which vehicles can I rent from you if I only have a car driver's license (B category)?

- (at least age 19) : Provided only B category (car) driver's license is available and have been in possession for at least one year and are an active driver, specific rental cars are allowed to rent (https://www.eurodriver.gr/site/car_hire.asp) quads - ATV up to 300cc

- (minimum age 21) : If only B category (car) driving license is available are an active driver for at least one year, you can rent specific cars, quads-ATV up to 300cc (or make throttled ones with more displacement)

- (minimum age 23 ) : Provided only B category (car) driver's license is available for at least 3 years and are an active driver, you are allowed to rent all quads-ATVs and buggies.

What documents are required when picking up the vehicle?

When picking up the vehicle, the renter must have held a valid driver's license for at least one year and present an original identity card or passport.

 

INSURANCE:

Is there personal accident insurance for the driver and front passenger?

No, there is no personal accident insurance, please take out accident insurance for your trip if preferred.

Is the road assistance and repair service included in the rental?

Yes, it's always included with us road assistance or repair service anywhere in Crete, from our local roadside assistance staff (such as ADAC) or from us directly depending on the destination. Please note: in the event of a breakdown, in order not to lose any time, we need your position on Google Maps via WhatsApp.

Do we have to pay extra for the insurance?

Our prices are the final price for all services: All of our insurance and services are included, there are no hidden costs or fees that you can incur.

 

LOCATION:

Location rental station:

https://www.google.com/maps/place/Eurodriver/@35.2919577,25.4384623,15z/data=!4m2!3m1!1s0x0:0xb495bdbf4f18f1e9?sa=X&ved=2ahUKEwiCzL3q-b32AhWGSPEDHbbNAfoQ_BJ6BAgZEAU

Can you deliver to my Hotel ? Is hotel delivery possible?

Yes of course we deliver all over Crete, this is our Daily work Routine.

Simply Choose a Pick-Up – Drop-Off  Location – (this is the Area where your Hotel Located is), if you’re not sure choose the biggest city that is near your hotel.  Choose to pick up date and drop off date,  and Vehicle Type. (Motorcycle- ATV-Quad or Buggy)

On the Second Step choose the Specific Model you Prefer, on the Third Step View Deal and add your Personal Information and your Hotel (for the delivery)  or Address for Delivery. (If You’re in ARBNB or a Villa or remote accommodation add the Link from your accommodation, so it would be easier to find you).

Is hotel delivery possible?

In most cases it is possible to deliver the motorcycle to your hotel or pick it up, but this is not always the case. (depending on the destination, sometimes we don't have the possibility to be everywhere at the same time and to serve everyone...) Whether the "Hotel Delivery" and "Hotel Drop-off" service is free, or at extra cost, or not (not listed) offered will be informed to your reservation confirmation.

Is it possible to drop off the vehicle at a different location than when I picked it up? (One way rental ?) :

Generally it is not that common in Crete, but it does happen that clients arrive at Chania airport and depart from Heraklion airport or vice versa, in which case it must be specified in your reservation process or requested before creating yours Booking, it will be processed by Us and where possible it will be confirmed by Us (Extra one-way charges or pick-up charges - delivery charges may apply depending on the destination, you will be advised of this on our email communication or on your booking confirmation).

Is it possible to pick up a motorcycle at the beginning of the rental at Heraklion Airport?

Of course, we rent most of our motorcycles direct from Heraklion Airport. Our rental agent will be waiting for you in front of the arrivals hall with a sign with your name on it.

Depending on the booking and daily schedule, we also ask - otherwise - personal transfer from and to the airport to the rental station (about 20 minutes away).

 

DISTANCES (km):

How many free kilometers are included in the rental price?

The prices given include all kilometers driven, there is no kilometer limit.

Can I drive your rental vehicles outside of Crete?

In general, the use of our rental vehicles is only permitted on the island of Crete. Shipment of vehicles is only possible in exceptional cases if you receive written authorization for this from us. (Please inquire with specific info on where you want to mark and for how long and we will process it).

 

TYPE/CATEGORY OF VEHICLES:

Can I rent a specific motorcycle?

Yes. A specific motorcycle model is always booked with us. We always try to get the model you want that you have reserved.

The vehicles are categorized according to characteristics: In exceptional cases, if not available, a similar - alternative or upgrade model will be made available to the customer. If you downgrade, you will be reimbursed the difference in the rental price. This represents the maximum liability of Eurodriver.

I'm not that high, which motorcycle model do you recommend?

You should have your feet firmly on the ground to be able to stand and maneuver safely. (experienced motorcyclists can also cope if they only make contact with the tips on the ground)

A lighter motorcycle is a good backup, in that case.

Otherwise a deep seat (low-deep seats please inquire available on several motorcycle models) is a pleasant substitute.

Motorcycles with low seats - low seat height:

Yamaha N Max 125: 760mm

BMW F700GS with seat depth 790mm

Royal Enfield Himalyan 411: 800mm (with not as wide feels deeper)

Kawasaki Versys 300X with seat depths: 800-820mm

BMW G650GS : 800mm (wide seat feels like approx 820mm)

BMW F750GS : 800-830mm

Honda CB500X : 820-835mm

Moto Morini 650X Cape : 820-840mm

Moto Guzzi V85TT : 835mm

What happens if the motorcycle doesn't fit me? (too heavy too high etc….)

So that this does not happen and last-minute inconveniences arise, please choose your rental motorcycle carefully.

If necessary, please tell us your height in the contact form or in Step 3 of the reservation process as accurately as possible so that we can avoid surprises on the day of delivery.

I'm not sure which model I should rent, can you recommend something?

We are happy to help! (The following information is required on your part: Please tell us your driver's license category and experience. (e.g. drive CB500, have had an A2 driver's license for 2 years, have behind me 20,000 km of accident-free driving, etc...) Your rental data: rental location and time - delivery location and time , you need a deep seat... If you need a light motorcycle, you have a passenger... prospective desired motorcycle or alternative for your stay on Crete). Please contact us at info@motorbikerentalcrete.com

 

EXTRAS:

Do I have to bring my helmet?

We recommend bringing your own helmet for your convenience. You can stow it in your suitcase or take it with you as hand luggage. (please ask the airline if there are any restrictions) Otherwise you will receive a helmet from us.

We have clean-tested helmets available (flip-up helmets and jet helmets with visors). Please include your helmet sizes in your reservation process (step 2).

Which motorcycle protective clothing should I take with me?

We recommend bringing your own motorcycle protective clothing. Most of our customers bring their own protective clothing, which they also use in their home country.

Does the motorcycle have a top case?

Top cases are included in the price. We have equipped all motorcycles with top case plates. It is possible to have a top case on all motorcycles (please click on your extras selection during your booking (Step 2), (Available volume 47 to 53 liters) Available material types ( PVC and aluminum top case)

Do the quads all have a rear cargo box?

All quads are equipped with a top case or cargo boxes. (Available top case volume 47 liters, Available Cargo boxes volume 70 to 90 liters), Available material types (PVC).

Do all scooters have top cases?

All scooters are equipped with a top case (available volume 39 to 48 litres)

Available material types (PVC)

Do all motorcycles actually have a mobile phone holder and possibly a USB connection?

We have mobile phone holders included at no extra cost. Please specify it in your booking process if you need a bracket.

We have already installed 12 volt plugs on all motorcycles, some motorcycles have a USB connection and cigarette lighters adaptor standard. (Some USB adapters are available while stocks last)

BMW rental motorcycles have an original BMW 12 volt socket (small standard), you can bring your own adapter if you have a BMW yourself or you can have one from us. (while stocks).

Is a mobile phone holder on a QUAD-ATV possible?

Yes, on all Quad-ATV models it is possible, please indicate this in your booking process.

Is it possible to mount a mobile phone holder on our scooter?

For specific models it is possible (please inquire if necessary...)

Can we get the following equipment for the motorcycles? Luggage rack or top case, GPS mount for TomTom Rider 400, etc.?

Luggage racks are installed on all our motorcycles.

Top cases are available on all motorcycles.

Specific GPS mounts e.g. for Tom Tom or Garmin etc. are not available.

Mobile phone holder is available on request on all bikes

What tires do the motorcycles have? It could be that one or the other path that we want to drive is not paved.

Very good tires are high on our list, we only use quality tyres, on/off tyres, tire manufacturers are preferred: Metzler, Pirelli, Michelin, Bridgestone, tires are changed of course before the visible wear limit.

The tires are good for the Cretan driving conditions, also tested in part off regular roads.

 

TOURS:

We are traveling in a group with several people - can we swap motorbikes on the way?

No, unfortunately not, because the insurance will not cover if the person on the rental agreement drives another motorcycle.

The driver who is in the rental agreement is the liable person.

Will spend 7 days in Crete, how long is a typical day tour in Crete?

Most of our guests are well served with an average of about 120 -250 km a day, some maybe 300 km on specific days. (we always recommend a short tour after a long tour at night, this helps to coordinate your safer week tour).

Is Crete suitable for beginners or returnees?

The Cretans are very considerate when it comes to their fellow human beings in traffic. (Siga-Siga!)

Everyone adapts their driving style and other road users take it into account! You have to adapt your driving style and skills to the driving and road conditions of Crete and explore Crete individually.

If you drive at your own safe pace and plan daily stages that correspond to your experience, you can also enjoy Crete by motorbike as a beginner or returnee.

How do I navigate the streets of Crete are the street signs in English?

You will receive a good map of Crete from us at your motorcycle pick-up. (And some insider tour tips if needed).

The road signs in Crete are in Greek and in an English variant.

Provided the road signs are available, it is a good guide to Crete.

Most of our customers use the mobile phone with Google Maps for their orientation, this is also our recommendation (the map is also useful parallel (old school) to use if necessary).

Thanks to the good mobile network and Google Maps, all destinations and even the smallest gravel roads are displayed.


 

If there are any questions, I can be reached by email ( yannis@eurodriver.gr ) or by mobile phone (+306937459267 ), WhatsApp/Viber/Signal/Telegram). (speak German)

We look forward to meeting you in Crete

Best regards

Yannis and Eurodriver Team